Customers for Life – what business wouldn’t want more customers for life.  The statistics tell us its 7 times more expensive to get a new customer than it is to nurture the ones we have – so customers for life are not only great for our relationships but good for our bottom line too!

My latest eBook gives you 5 simple strategies to help shield your customers from competitors.  It deals with issues like:-

  • Communicating better with your customers?
  • Examining your customer service levels?
  • Employee loyalty? What do you do to invest in YOUR people?
  • Customer incentives for those who come back again and again?, and
  • When they do come back – do you LISTEN to them?

Download my latest eBook today and start working on your retail business, not in it – because NOTHING CHANGES IF NOTHING CHANGES!