Customers for Life – what business wouldn’t want more customers for life. The statistics tell us its 7 times more expensive to get a new customer than it is to nurture the ones we have â€“ so customers for life are not only great for our relationships but good for our bottom line too!
My latest eBook gives you 5 simple strategies to help shield your customers from competitors. It deals with issues like:-
- Communicating better with your customers?
- Examining your customer service levels?
- Employee loyalty? What do you do to invest in YOUR people?
- Customer incentives for those who come back again and again?, and
- When they do come back â€“ do you LISTEN to them?
Download my latest eBook today and start working on your retail business, not in it – because NOTHING CHANGES IF NOTHING CHANGES!